Terms of Service

Last updated: 13/12/2025

Welcome to The Northern Tart ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website, www.thenortherntart.co.uk (the "Site"), and the purchase of our baked goods and related services. By accessing our Site or placing an order, you agree to be bound by these Terms.

1. Eligibility

By using this Site, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to place an order.

2. Orders and Payments

  • All orders are subject to availability and acceptance.

  • Prices are listed in Pound Sterling (GBP) and are subject to change without notice.

  • Payment must be made in full at the time of ordering unless otherwise stated.

  • We reserve the right to refuse or cancel any order at our discretion, including for errors in pricing or availability.

3. Custom Orders

  • Custom orders (including special designs, themes, or dietary requests) may require advance notice and approval.

  • Once a custom order is confirmed, changes may not be guaranteed.

  • You are responsible for providing accurate details for custom designs, including spelling, colors, and dates.

4. Allergens and Food Safety

  • Our products may contain or come into contact with common allergens, including but not limited to milk, eggs, wheat, soy, peanuts, and tree nuts.

  • While we take precautions, we cannot guarantee that our products are free from cross-contamination.

  • It is the customer’s responsibility to inform us of any allergies before placing an order.

5. Pick-Up, Delivery, and Shipping

  • Pick-up and delivery details will be confirmed at checkout or via direct communication.

  • Customers are responsible for arriving on time for scheduled pick-ups.

  • We are not responsible for damage to products once they have been picked up or delivered.

  • Shipping times are estimates and not guaranteed.

6. Cancellations, Refunds, and Returns

  • Due to the perishable nature of baked goods, all sales are final unless otherwise stated.

  • Cancellations must be made within 24 hours of the order confirmation to be eligible for a refund or credit.

  • Refunds are not provided for issues resulting from customer error, including incorrect information provided at checkout.

7. Intellectual Property

All content on this Site, including text, images, logos, and designs, is the property of The Northern Tart and may not be used, copied, or reproduced without written permission.

8. User Conduct

You agree not to:

  • Use the Site for unlawful purposes

  • Attempt to gain unauthorized access to the Site

  • Interfere with the Site’s functionality or security

  • Submit false or misleading information

9. Limitation of Liability

To the fullest extent permitted by law, The Northern Tart shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or consumption of our products.

10. Indemnification

You agree to indemnify and hold harmless The Northern Tart from any claims, damages, or expenses arising out of your violation of these Terms or misuse of our products.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United Kingdom, without regard to conflict of law principles.

12. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date.

13. Contact Information

If you have any questions about these Terms, please contact us:

Email: thenortherntartstreats@hotmail.com

Business Name: The Northern Tart